Do you charge a booking or planning fee?
No. Our services are free to you — we're paid directly by the travel suppliers (resorts, cruise lines, tour operators) when you book. You pay the trip price, nothing extra.
Can you really beat prices I find online?
In most cases, yes. As a Gateway Travel Partner we have access to advisor-only rates, resort credits, and package deals from 100+ brands that aren't advertised publicly. When public prices are lower, we'll tell you.
What if I need to cancel or change my trip?
We handle it for you. Every trip we book comes with clearly explained cancellation terms upfront, and we recommend travel insurance so you're covered for illness, weather, and unexpected changes.
How far in advance should I book?
For all-inclusives and cruises, 3–6 months out lands the best pricing and cabin/room selection. For peak weeks (spring break, holidays), 6–9 months. Last-minute deals do happen — just ask.
Do you plan trips for solo travelers or couples, or just families?
All of the above. Families are our specialty, but we regularly plan honeymoons, anniversary getaways, solo adventures, and multi-generational trips.
How do we communicate during planning?
However you prefer — email, phone, text, or WhatsApp. Once you're on a trip, we're on-call if anything goes sideways.